Email Archive and Backup for Outlook PST, Exchange and IMAP - MailStore Home enables you to backup all your email messages from multiple applications and accounts into one secure and persistent archive. Lightning-fast search, one-click backup, powerful export - all information from your email is at your fingertips anytime. Never lose important email again! more...
(tags: freeware mail mailmanagement toolbelt tools)
Understanding Effective Change Management - Effective change management becomes even more critical in a down economy, writes ITSM Watch columnist George Spafford of Pepperweed Consulting. The economy is in the doldrums, budgets are shrinking and management wants more accomplished. Not a good job-security recipe to say the least. In the middle of this quagmire there are still some fundamental principles that hold true. The change management process is critical at this time, more than ever, because studies have shown that 78%-80% of network availability problems stem from human error. more...
(tags: change itil management)
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